Care Mgmt Discharge Plan Assoc - No Experience Required
Work Shift:
Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advance technology. Capital Health is a five-time Magnet-Recognized health system for nursing excellence and is comprised of 2 hospitals. Capital Health Medical Group is made up of more than 250 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region.
Position Overview:
Care Management Discharge Planning Associate
COST CENTER:000000
JOB CODE:50211
FLSA Exemption Status:Non-Exempt
Telecommuting Eligible:
SUMMARY (BASIC PURPOSE OF THE JOB)
Works as a member of the multidisciplinary team to provide support for the discharge process and complex patient needs. Performs follow up tasks identified by the Care Managers for management of patients across the continuum.
MINIMUM REQUIREMENTS
Education:High school diploma with three years of related experience and must obtain a Bachelor's degree within two years or Bachelor's degree with one year of related experience or Bachelor's Social Work (BSW) degree.
Experience:Three years of related experience in an acute care setting with knowledge of discharge process and post-acute care with high school diploma or one year related experience in an acute care setting with knowledge of discharge process and post-acute care with Bachelor's degree. No experience required with BSW.
Other Credentials:
Knowledge and Skills:Exceptional Customer Service skills. Sets priorities and gets desired results. Possesses strong verbal and written communication skills. Self-directed and able to organize and manage multiple tasks/projects simutaneously in a fast-past, deadline driven environment. Ability to promote and build a multi-disciplinary care concept. Understands HIPAA and importance of privacy of patient data.
Special Training:Proficient in Microsoft Office Suite, specifically Word, Excel, Outlook, and general working knowledge of Internet for business use. Spanish as a second language is a plus.
Mental, Behavioral and Emotional Abilities:Ability to establish effective, trusting working relationships with patients/providers and to multitask/prioritize wile working in a high-volume environment. Ability to work independently, as well as within a team. Follows protocols and standards. Strong drive for process improvement. Ability to forecast needs and set priorities.
Usual Work Day:8 Hours
REPORTING RELATIONSHIPS
Does this position formally supervise employees? No
If set to YES, then this position has the authority (delegated) to hire, terminate, discipline, promote or effectively recommend such to manager.
ESSENTIAL FUNCTIONS
Gathers information regarding patient discharge status and updates team members.
Assists in facilitating discharge of patients from the hospital to home or extended care facilities by coordinating various processes and tasks related to discharge planning and resource utilization.
Provides and educates families with Medicare 2nd Notice letters as directed by Care Managers.
Follows complex discharge patients in post acute setting to ensure contract terms are being met.
Collaborates with Care Managers and Social Workers by preparing discharge packets for patient transfer and assures the completeness of materials.
Attends interdisciplinary rounds, for the purposes of discharge planning, data collection and reporting as needed.
Assists with special programs including data collection for process improvement projects.
Completes a variety of department specific tasks to assist with optimal department safety and functioning.
Demonstrates standards of performance (ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence.
Performs other duties as assigned.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
Frequent physical demands include: Standing , Walking , Wrist position deviation , Pinching/fine motor activities , Keyboard use/repetitive motion , Taste or Smell
Occasional physical demands include: Sitting , Climbing (e.g., stairs or ladders) , Carry objects , Push/Pull , Twisting , Bending , Reaching forward , Reaching overhead , Squat/kneel/crawl
Continuous physical demands include: Talk or Hear
Lifting Floor to Waist 25 lbs. Lifting Waist Level and Above 25 lbs.
Sensory Requirements include: Very Accurate 20/40, Near Vision, Very Accurate 20/40, Far Vision, Color Discrimination, Accurate Depth Perception, Accurate Hearing
Anticipated Occupational Exposure Risks Include the following: Bloodborne Pathogens , Airborne Communicable Disease , Dust/Particulate Matter
Offers are contingent upon successful completion of our onboarding process and pre-employment physical. Capital Health will require all applicants (including contractors, travelers and consultants) to have an annual flu vaccine prior to start date, with the exception of individuals with medical and religious exemptions.
Company will never ask candidates for social security numbers or date of birth during application phase. If you are asked for this information online, you may be a target for identity theft.Estimated Salary: $20 to $28 per hour based on qualifications.
Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advance technology. Capital Health is a five-time Magnet-Recognized health system for nursing excellence and is comprised of 2 hospitals. Capital Health Medical Group is made up of more than 250 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region.
Position Overview:
Care Management Discharge Planning Associate
COST CENTER:000000
JOB CODE:50211
FLSA Exemption Status:Non-Exempt
Telecommuting Eligible:
SUMMARY (BASIC PURPOSE OF THE JOB)
Works as a member of the multidisciplinary team to provide support for the discharge process and complex patient needs. Performs follow up tasks identified by the Care Managers for management of patients across the continuum.
MINIMUM REQUIREMENTS
Education:High school diploma with three years of related experience and must obtain a Bachelor's degree within two years or Bachelor's degree with one year of related experience or Bachelor's Social Work (BSW) degree.
Experience:Three years of related experience in an acute care setting with knowledge of discharge process and post-acute care with high school diploma or one year related experience in an acute care setting with knowledge of discharge process and post-acute care with Bachelor's degree. No experience required with BSW.
Other Credentials:
Knowledge and Skills:Exceptional Customer Service skills. Sets priorities and gets desired results. Possesses strong verbal and written communication skills. Self-directed and able to organize and manage multiple tasks/projects simutaneously in a fast-past, deadline driven environment. Ability to promote and build a multi-disciplinary care concept. Understands HIPAA and importance of privacy of patient data.
Special Training:Proficient in Microsoft Office Suite, specifically Word, Excel, Outlook, and general working knowledge of Internet for business use. Spanish as a second language is a plus.
Mental, Behavioral and Emotional Abilities:Ability to establish effective, trusting working relationships with patients/providers and to multitask/prioritize wile working in a high-volume environment. Ability to work independently, as well as within a team. Follows protocols and standards. Strong drive for process improvement. Ability to forecast needs and set priorities.
Usual Work Day:8 Hours
REPORTING RELATIONSHIPS
Does this position formally supervise employees? No
If set to YES, then this position has the authority (delegated) to hire, terminate, discipline, promote or effectively recommend such to manager.
ESSENTIAL FUNCTIONS
Gathers information regarding patient discharge status and updates team members.
Assists in facilitating discharge of patients from the hospital to home or extended care facilities by coordinating various processes and tasks related to discharge planning and resource utilization.
Provides and educates families with Medicare 2nd Notice letters as directed by Care Managers.
Follows complex discharge patients in post acute setting to ensure contract terms are being met.
Collaborates with Care Managers and Social Workers by preparing discharge packets for patient transfer and assures the completeness of materials.
Attends interdisciplinary rounds, for the purposes of discharge planning, data collection and reporting as needed.
Assists with special programs including data collection for process improvement projects.
Completes a variety of department specific tasks to assist with optimal department safety and functioning.
Demonstrates standards of performance (ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence.
Performs other duties as assigned.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
Frequent physical demands include: Standing , Walking , Wrist position deviation , Pinching/fine motor activities , Keyboard use/repetitive motion , Taste or Smell
Occasional physical demands include: Sitting , Climbing (e.g., stairs or ladders) , Carry objects , Push/Pull , Twisting , Bending , Reaching forward , Reaching overhead , Squat/kneel/crawl
Continuous physical demands include: Talk or Hear
Lifting Floor to Waist 25 lbs. Lifting Waist Level and Above 25 lbs.
Sensory Requirements include: Very Accurate 20/40, Near Vision, Very Accurate 20/40, Far Vision, Color Discrimination, Accurate Depth Perception, Accurate Hearing
Anticipated Occupational Exposure Risks Include the following: Bloodborne Pathogens , Airborne Communicable Disease , Dust/Particulate Matter
Offers are contingent upon successful completion of our onboarding process and pre-employment physical. Capital Health will require all applicants (including contractors, travelers and consultants) to have an annual flu vaccine prior to start date, with the exception of individuals with medical and religious exemptions.
Company will never ask candidates for social security numbers or date of birth during application phase. If you are asked for this information online, you may be a target for identity theft.Estimated Salary: $20 to $28 per hour based on qualifications.
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